Question 1

Do I own my website?

Accepted Answer

Yes. After full payment the website is yours. You can have it transferred to another provider at any time, and I'll help you with that.

Question 2

What if I want changes?

Accepted Answer

Send a message via WhatsApp, email or the client portal. The Care plan includes 15 minutes of changes per month, done within 2 working days. Need more? It's €45 per 30 minutes.

Question 3

How fast do you reply?

Accepted Answer

Within 1 working day. I work Mon–Fri 18:00–21:00 and Sat 10:00–16:00, Europe/Amsterdam time (CET/CEST).

Question 4

What language will we communicate in?

Accepted Answer

Your website can be built in your language. Communication is in English. Written messages can be in your own language — I translate them.

Question 5

What's included in the monthly fee?

Accepted Answer

Hosting, your domain, SSL, backups, updates and up to 15 minutes of changes per month. Normal changes are done within 2 working days.

Question 6

Can I cancel?

Accepted Answer

Care plans have a 12-month term. After that you can cancel monthly. Your website stays yours.

Question 7

Do I need my own domain?

Accepted Answer

No. If you don't have one, I'll arrange it. If you do, we simply connect it.

Question 8

Do you work with businesses outside the Netherlands?

Accepted Answer

Yes, fully remotely via WhatsApp, email and video calls. Your site can be in Dutch or English; other languages are available on request.

Question 9

How does VAT work for international clients?

Accepted Answer

EU businesses with a valid VAT number: reverse charge. UK and other non-EU businesses: no Dutch VAT on B2B services. Consumers or clients without a VAT number: Dutch VAT applies. Your quote confirms the exact treatment.

Question 10

Is it SEO friendly?

Accepted Answer

Yes. Every site is fast, mobile-friendly and set up with proper titles, descriptions and local keywords so Google can understand it. Rankings depend on many factors, so no one can guarantee a position — but we build it to be found.

Question 11

Is this your full-time job?

Accepted Answer

Not yet. I run Skylio Sites next to a day job, which keeps prices low. I plan my work in the evenings and on Saturdays, so every deadline on this site is one I can keep.

Questions? Here are the answers

Ready to see your new website?